Info/FAQ

 

Location & Hours

Spring/summer Experience
CLOSED

Location:
2927 S. Sepulveda Blvd, Los Angeles, CA 90064

WHEN DO I NEED TO ARRIVE FOR MY RESERVATION TIME?
We recommend arriving 15 minutes before your ticketed time slot. If you aren’t going to be able to make your reservation, contact us within 24hrs and we will attempt to schedule you for a different time at our availability and discretion. This event is likely to sell out so we cannot guarantee your reservation will be rescheduled.

DO YOU ACCEPT CASH?
We do! We also accept Debit and Credit Cards.

WILL I HAVE ENOUGH TIME WITH THE FINAL NIGHT TIME SLOT?
Yes! Please arrive within 15 minutes of your ticket time as entry doors will close without exception. Our final ticketed time slot is 10pm Friday & Saturday 6pm Monday, Thursday & Sunday. Zentopia is designed to be experienced in about 40min.

DO YOU PROVIDE CHROMADEPTH GLASSES?
Yes! Zentopia is designed to be used with ChromaDepth glasses. Each guest will receive their very own ChromaDepth glasses, included in the ticket price. You are not required to wear ChromaDepth inside Zentopia.

HOW LONG WILL IT TAKE TO EXPERIENCE ZENTOPIA?
Zentopia is designed to be about 40 minutes of FUN!

HOW MUCH ARE TICKETS?
General admission is $22 (5 and under are free)

ARE THERE CHILDREN AND SENIOR DISCOUNTS?
Children 5 and under free!

IS ZENTOPIA WHEELCHAIR ACCESSIBLE?
Zentopia is designed to be wheelchair accessible!

IS THERE PARKING AT YOUR LOCATION?
Yes! We have a large parking lot behind Zentopia!

ARE TICKETS TRANSFERRABLE BETWEEN GUESTS?
One photo ID must be shown for entry. As long as one guest in the party matches one of the names on the tickets with a photo ID, the rest of the party’s guests are flexible

DO I NEED TO PRINT MY TICKET?
Nope! Tickets are mobile only. You must present your ticket on your phone with a valid ID. If you selected Will Call, one ID must match to the purchaser or to a single registered name. Name changes are never allowed. Groups must enter Zentopia together.

ARE TICKETS AVAILABLE AT THE DOOR?
Yes! Tickets are available at the door; however, we strongly encourage reservations be booked online. We cannot guarantee availability when you arrive without a reservation. Peak weekend hours will likely be filled well in advance.

DO YOU HAVE PRIVATE EVENTS OR CORPORATE PARTNERSHIPS?
Yes! Contact us! We welcome private events on and off site!

IS PHOTOGRAPHY ALLOWED?
Photography is allowed and encouraged! Commercial or Product shoots, press interviews, media shoots, and all professional video equipment is prohibited without advance approval and accompaniment from a Zentopia representative.

Contact us with any additional questions!

 

View in Chroma Vision

View in Chroma Vision